This Privacy Policy explains how Powered By Coaching ("we", "us", or "our") collects, uses, stores, and protects your personal information when you visit our website or apply for coaching.
1. Who We Are
Powered By Coaching provides online fat loss coaching for professional women 40+. Our contact email for privacy matters is: anna@teampoweredby.com.
2. Information We Collect
We may collect the following types of personal data:
- Contact details: name, email address, phone number, and any other details you provide.
- Health and lifestyle information: details you share via our application form or coaching intake about your goals, medical history, hormones, activity levels, and preferences.
- Technical data: IP address, browser type, device information, cookies, and usage data collected automatically when you browse our site.
3. How We Collect Your Data
We collect data directly and indirectly:
- Directly: when you complete our Typeform application, contact us by email, or sign up for coaching.
- Automatically: through cookies and similar technologies when you use our website. You can manage your cookie preferences via the banner shown on your first visit.
4. How We Use Your Data
We use your personal data to:
- Provide, personalise, and improve our coaching services.
- Respond to enquiries and communicate with you about your application.
- Understand how visitors use our website and improve its performance.
- Send relevant updates, tips, or marketing communications where you have consented.
- Comply with legal obligations and protect our rights.
5. Legal Basis for Processing
We process your personal data based on your consent, the performance of a contract (coaching agreement), compliance with legal obligations, or our legitimate interests in running and improving our business.
6. Sharing Your Data
We do not sell your personal data. We share data only with trusted service providers who help us operate our business, such as:
- Typeform — for collecting application responses.
- Email, hosting, analytics, and payment providers where applicable.
These providers are contractually required to keep your data secure and use it only for the services they provide to us.
7. Cookies and Tracking
We use cookies to understand site usage and improve your experience. When you first visit, we ask for your consent via a cookie banner. You can change your preference at any time by clearing your browser cookies and refreshing the page.
8. Data Retention
We keep your personal data only for as long as necessary to provide our services, fulfil the purposes described in this policy, or comply with legal requirements. If you would like your data deleted, please contact us.
9. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to withdraw consent where applicable. To exercise these rights, email us at: anna@teampoweredby.com.
10. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. No online transmission or storage system can be guaranteed 100% secure.
11. International Transfers
Some of our service providers may process data outside the UK or EEA. Where this happens, we ensure appropriate safeguards are in place to protect your data.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: anna@teampoweredby.com.